Palm and Sprint issue statement acknowledging Profile backup issue


Even in a world full of racket, it seems that the squeaky wheel still gets the grease. In yet another blow to this whole “cloud” agenda, a vocal segment of Palm users began to notice that information transferred from their online Palm Profile was only a fraction of what it should have been. Today, both Palm and Sprint have issued a joint statement acknowledging the issue and promising to work much, much harder in order to avoid having something like this ruin your life once again. To quote:

“We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device.”

Between this mess and the T-Mobile fiasco, we’re pretty certain we’re being forced to stay on the manual backup bandwagon for the foreseeable future.

[Thanks, Mike]

Palm and Sprint issue statement acknowledging Profile backup issue originally appeared on Engadget on Wed, 25 Nov 2009 10:18:00 EST. Please see our terms for use of feeds.

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